It is highly important to be able to submit and track complaints conveniently. With emerging technology convenience is now the talk of the town, so this article will help you find the easiest and convenient ways to Submit and Check the status of your Complaint to the Central Bank of India.
Central Bank of India Complaint Online
The following are different modes that allow you to file a complaint with the Central Bank of India.
To submit your complaint online via mobile phone or desktop, click on the link below:
Make sure to keep your account number, IFSC code, and other info handy while submitting a complaint.
File a Complaint by Sending an SMS
The complaint filing service via SMS is available in certain cases at the Central Bank of India. They are:
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For Blocking all Cards Linked to a Mobile Number
LOST and send the SMS to the number mentioned hereinafter.
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For Blocking Specific Card Number
LOST <space> card number and send the SMS to the number mentioned hereinafter.
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For Blocking Card in a Specific Account
LOST<space>Account number and send the SMS to the number mentioned hereinafter.
Send any of the above codes by registered mobile number to block your card(s) at 91+9967533228
Central Bank of India Complaint Toll-Free Numbers
The different numbers are dedicated to addressing different complaints.
They are:
| NATURE OF COMPLAINT | Contact Number |
| Internet Banking (Internet Banking inquiry, Mobile Banking) | 1800 22 1911 |
| For technical issues | 1800 22 1911 |
| For Reversal/failed transactions | 022-61648613 |
| Card Hotlisting /
Card not working |
Card Hotlisting /
Card not working |
| Card not working for online registration/transaction. | STD Code – 022 49197323 |
| For a failed transaction in ATM/POS/Online & Account debited requiring reversal | STD Code – 022 49197314 /15 |
| Call Center (Customer related Services) | 1800 22 1911 |
| Credit Card Call Center (Customer related Services for Credit Card) | 1800 222 368 (Toll Free ) & 022-66387737 ,66387743 |
Other toll-free numbers are 1800 110 001, 1800 180 1111
Important Note: Departmental telephonic contacts are available during Office hours only. Otherwise, you can contact at general 24×7 toll-free no. 1800 22 1911.
Write a Complaint via Email
Different Complaints or grievances at the Central Bank of India can be addressed at different email ids. They are:
| Nature of Complaint | Email address |
| Card Hotlisting /
Card not working |
debitcard_os@centralbank.co.in |
| Card not working for online registration/transaction. | sm4atm@centralbank.co.in |
| For a failed transaction in ATM/POS/Online & Account debited requiring reversal | atmrecon@centralbank.co.in |
| For other miscellaneous complaints | complaints@centralbank.co.in |
| Digital transactions support | digitalsupport@centralbank.co.in |
| For technical issues | upisupport@centralbank.co.in |
| For Reversal/failed transactions | smtbk2@centralbank.co.in |
| PMJDY grievance redressal | pmjdy.grievances@nic.in |
Submit CBI Complaint via Post
You can send a complaint via post directly to their Assistant General Manager at the following address.
Central Bank of India,
Operations Department,
Central Bank Building, 2nd floor
M.G. Road, Hutatma Chowk,
Fort, Mumbai 400 023
How to Check Central Bank of India Complaint Status Online?
Customers of the Central Bank of India get a Unique Identification Number (UIN) while lodging online complaints. This UIN will be used in helping the complainant to track the latest position of their complaint in the future.
Click here to track your complaint by entering Complaint Reference Number:
Shikha Jamwal
A passionate reader and vivid thinker. I love being aware especially about new technology. A soon to be lawyer by profession and writer by passion, I love to spread knowledge and pass on information to the world with the help of the most powerful weapon, words!